Terms & Conditions

  1. In accordance with the Veterinary Surgeons Act of 1966, all animals must have veterinary referral prior to treatment. Sammy will discuss organising this with you before your initial appointment.

  2. Please present your horse with mud brushed off, and clean hooves where possible.

  3. Please have your lead available and a clear area where your dog can be treated lying down for canine visits.

  4. Any animal presenting with sickness, diarrhoea, or flea infestation will not be treated.

  5. Payment is required by cash, BACS, PayPal or card at time of treatment, or within 7 days for invoice clients.

  6. Appointments cancelled with less than 24 hours notice may be charged for.

  7. If you are claiming for physiotherapy from your insurance company, you must have referral from your veterinarian and approval from your insurance company ahead of treatment.  Many insurance companies will reimburse costs for veterinary physiotherapy.